We have a problem.
A customer paid invoices in EUR , but the invoice had a different currency issued.
When the invoice was closed, the exchange rate difference was booked as a CUPOA.
How do we close the CUPOA and book the amount as a gain / loss ?
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Hi
My suggestion is to check the posting controls related to currency gain and loss.
Or
You might need to cancel the payment and create a correction invoice. However, before doing this, please test it in a test environment to observe the impact.
Alternatively, you could set off the CUPOA balance against any outstanding invoices with the particular customer. Be aware that this approach may result in inaccurate amounts in the currency exchange and gain/loss account.
If this answer helps you, please mark it as solved. This will assist other community users who may have similar concerns or need advice.
Regards,
Chanuka
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