Question

Credit card authorizations stale


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Hello - we have very long lead times on product.  Credit card authorizations are only valid for 30 days.  The card must be reauthorized at the time of the shipment.  Is there an auto authorization for previous authorizations that have gone stale?  Or is there an auto authorization at the time of order delivery?  Currently we are manually looking at every authorization on the day of shipment to reauthorize the card if the original authorization was more than 30 days ago.

Also if a charge is added to the order after the original authorization, the card must be reauthorized for the full amount including the charge before the funds are captured and the transaction becomes a sale.

Ideally IFS could run the reauthorization if certain conditions are met:  1-the original authorization is more than 30days old and 2-if charges were added to the order or if the order shipping exceeds the original authorized amount.

Thank you!

Holly

 


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