Dear IFS-Community,
I got a 100% bad debt and declared it as well with the bad debt management.
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/3801d485-e4ba-44c7-b477-0500ca4cdd60.png)
I checked the posting control too and it works fine.
My problem is, that I still have an open position / open item on the customer analysis:
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/f8c45195-0478-4c21-b07a-971f2945045f.png)
And furthermore the bad debt value is included in the balance to pay from the customer and also it´s present in my reportings.
Is there any function I forgot to use so that the open position disappears correctly?
Thank you very much in advance.
Best regards,
Frederic