changing suppliers bank detail and paying an invoice

  • 27 September 2022
  • 3 replies
  • 94 views

Userlevel 4
Badge +5

Has anyone came across this issue? i have supplier setup but recently they changed their bank details. We have removed the old bank details and added the new ones.

When paying the invoice payment proposal is picking up old bank details. We can override the details and add the new bank details but do not understand why this is happening and how we can fix this?


3 replies

Userlevel 4
Badge +9

Hi, Did you change the Default to the New bank Account in Payment Details?

Userlevel 3
Badge +6

Hi,

If it doesn’t work after setting the default(as Ramesh mentioned) for already created invoices, please check whether you have entered any Payment Method and Address on your Installment Plan of the those Invoices. This will be automatically fetched from supplier/customer basic data (Payment Tab) if you have selected the option “Use Default Method for Installments”. So, subsequent changes on payment Address might not be applied to the previously created invoices though you have set the default address to the new one.

Kind Regards,

Rajith

Userlevel 4
Badge +5

Thanks but both solutions did not work.

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