Question

Cancelled Invoices stuck in Preliminary status

  • 14 December 2020
  • 2 replies
  • 413 views

Userlevel 2
Badge +3

We have few customer invoices that were cancelled in the system and when we are trying to close the month-end, it is giving us an ‘warning’ about the ‘Customer Invoices in Preliminary status’ in the ‘Accounting Periods’ screen >’ Validation Transactions in Progress’ window. Though we can by-pass the warning message and able to close the month-end, these warnings related to the Cancelled Invoices that were stuck in Preliminary status are showing up end of every month.

Is there any solution to clear these warnings/transactions so that we aren’t investigating every month?


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2 replies

Userlevel 7
Badge +15

What does it mean “Cancelled invoice”? How did you create them? 

Preliminary invoices, if not going to be Printed and Posted, should be removed (deleted).

Userlevel 2
Badge +3

Few Customer Invoices were stuck in Preliminary status and did not let us post the Invoice due to an issue so we had to Cancel them. Now they are showing up as Warning - Customer Invoices in Preliminary status in ‘Validation Transactions in Progress’ while closing the month.