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Question

Can't Close Period Due to Unapproved Vouchers


When we try to close out a period, we get this error message that there are vouchers in the hold table.

However, when I look in the hold table (Vouchers Analysis/Voucher Rows Analysis) it is blank, even using admin credentials.

I was able to find these transactions in the database (select * from voucher where voucher_status <> 'Approved').

The vouchers causing this issue are all Voucher Type T and have negative voucher numbers. They are all in Not Approved / Waiting voucher status.

 

I also checked that these transactions do not show up if I try to run Update GL Vouchers (with wide open parameters.

 

How can we approve these vouchers?

What would cause them to get created with negative vouchers like this, and why are they not showing up to be approved in Vouchers Analysis?

 

 

 

 

 

2 replies

Userlevel 7
Badge +18

@hreavis do they show up in the Approve Vouchers screen?

 

Userlevel 1
Badge +6

@Marcel.Ausan No, they were not visible in the Approve Vouchers screen.

We found that these vouchers were blank, and were created by the ‘Transfer Project Cost Accounting’ database schedule, but we don’t know why exactly.

As a temporary solution, our technical team has deleted them from the database so that we can close the period.

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