Hi,

When we handle customer invoices where the customer has gone bankrupt, we currently use a write-off code.

In a mixed payment, the remaining unpaid invoices are retrieved and written off against the write-off code. The write-off code is directed to an expense account—the site and cost center are set to fixed values. This means that all bankruptcies need to be manually reposted to the correct site and cost center.

We want the write-off to be posted in the same way as the invoice, i.e., to the same site and cost center that the sales were posted to. In the posting controls, I can't find an option that meets the finance department's request.

Has anybody been able to solve this issue?