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Question

AR Customer Invoices

  • 8 July 2024
  • 2 replies
  • 26 views

Hello Community,

We have a number of customer invoices that are paid, but the payment was not connected to the invoice. This has created a Customer Ledger Age Analysis report that is incorrect. Is there a way to mark these Invoice paid, so they fall off the report?

Thanks.

 

Hello,

When you don’t connect a payment to a Customer, IFS creates a CUPOA.

You can create a Customer Offset between all CUPOA’s and Invoices.

 

Regards.


Hello,

When you don’t connect a payment to a Customer, IFS creates a CUPOA.

You can create a Customer Offset between all CUPOA’s and Invoices.

 

Regards.

Doing that please pay attention to payment date in case you are calculating interests for customers paying late.


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