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In customer window there is “AR Customer Contact”
When searching in IFS Online Documentation it says “AR Customer Contact is the contact department/person in customer side to receive AR documents. By linking AR customer contact and an output media to the customer it is possible to send certain AR documents to customer based on the output media.”
What is “Certain AR documents”? Customer Invoices? Reminders? 

 

 

Hi,

 

“Certain AR documents” means Customer (AR) Statement of Account & Customer (AR) Reminder.

Hope this will help you. :)

 

Best Regards,

Yoshini