Question

Apps10 Aurena = Invoice printing incorrect totals

  • 17 November 2023
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I have never seen this before, but we are on Apps10 UPD 12 and whenever our billers are printing out invoices or hitting the print preview, they are getting different totals on the invoice layout each time.  We don’t have anything custom on our invoice so I don’t understand why this is happening.  It seems like the first total that pulls up is for another billers total amount that is trying to be created at the same time.  When previewing the invoice, it pulls the incorrect amount once, then twice and the correct on the third.  Other times, it pulls up correct first time. Yet others, it is only incorrect first time and then correct the second.  Anyone else experience this or have a solution as to why it is happening? 


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