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Question

Advance Instant Invoice

  • February 18, 2021
  • 6 replies
  • 362 views

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  • Sidekick (Customer)
  • 75 replies

If I create an advance Instant Invoice is there a reason I cannot se it pull through to customers account or credit analysis?

 

 

This topic has been closed for replies.

6 replies

cperdue
Hero (Partner)
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  • Hero (Partner)
  • 440 replies
  • February 18, 2021

Hello - can you provide a screenshot of the invoice in question?

 

Best-

Christy


Forum|alt.badge.img+9
  • Author
  • Sidekick (Customer)
  • 75 replies
  • February 19, 2021

 

 


cperdue
Hero (Partner)
Forum|alt.badge.img+14
  • Hero (Partner)
  • 440 replies
  • February 19, 2021

Hello-

 

The invoice is not in a posted status.   Have you checked the customer invoices with error screen?

 

I hope this helps!

 

Best!


Forum|alt.badge.img+9
  • Author
  • Sidekick (Customer)
  • 75 replies
  • February 19, 2021

Hello-

 

The invoice is not in a posted status.   Have you checked the customer invoices with error screen?

 

I hope this helps!

 

Best!

Got this error on the invoice, any idea how to resolve?

 

ORA-20105: Invoice.ACCERROR1: Error (Value is missing or has an invalid time interval for posting type IP17 control type IC2 code part A in company FMS.) occurred while booking Invoice II 9704328.


cperdue
Hero (Partner)
Forum|alt.badge.img+14
  • Hero (Partner)
  • 440 replies
  • February 19, 2021

Hello, again-

 

This is an error someone in your finance or admin team likely needs to resolve.  Part of the account map is missing for the invoice.

 

Best-

Christy


MadushaDissanayake
Superhero (Employee)
Forum|alt.badge.img+17

Hi,

 

Hope the issue is now resolved.

In order to resolve these kind of errors, Go to Posting Control window

Query for Posting Type - IP17, Control Type - IC2 and Code Part -A

Make sure an account has been defined for the relevant Customer Group
If there's an account defined, Zoom to Account and check if the Account Valid From and To Dates are within the time range..

 

Thanks and Best Regards

Madusha