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Warranty status

  • February 15, 2023
  • 1 reply
  • 118 views

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Hello,

I have some warranties setup on serial objects, the valid until date has passed but the status is still active.  How do I get this to auto update to closed when the date has passed ?

Best answer by Roel van Zwieten

The status still stays active, but it should update the Supplier/Customer Warranty field to No, marking that it is not applicable anymore.

Are you facing any issues with the status staying as active, or is this just to avoid confusion? 

1 reply

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  • Superhero (Employee)
  • Answer
  • February 21, 2023

The status still stays active, but it should update the Supplier/Customer Warranty field to No, marking that it is not applicable anymore.

Are you facing any issues with the status staying as active, or is this just to avoid confusion?