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There is a really useful menu item on the mobile in the screen designer - to do a refresh of the scripts from the server to the mobile client.

Is there anyway to access this in any other way (without the users being studio license holders). At the moment we have to re-initialize their devices which is rather more intrusive than we’d like. Is there any other way of doing this?

 

Hi @ganners,

Go to the admin screen on your mobile device. Then, you'll find the option to refresh design data. Try selecting that option.

I believe using this will allow you to receive both script changes and design data changes.

Hi @Chethana 

Thanks for the reply.

Do you know of any way of pushing script updates from the server? XML or via the smart client for instance.

Hi @ganners,

Please use the following MPM message to perform this action. Ensure you insert the correct device sequence when attempting this. After testing, please share your results with us.

<perform_get_mobile_all_scripts>
  <parameters>
    <device_sequence>10</device_sequence>
  </parameters>
</perform_get_mobile_all_scripts>

 

Hi @Chethana 

We had already seen and tried that and it doesn’t appear to work in our testing although the XML gets an ack back from the server.

Hi @ganners ,

The only option that comes to my mind is to use the "Refresh Design Data" option.

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