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Question

Travel duration 2777777:46:40

  • August 1, 2023
  • 1 reply
  • 43 views

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Hi, Can you offer any suggestion on why we occasionally see a travel duration of 2777777:46:40 (300+ years)?

In most circumstances we see a max travel duration of 24 hrs. 

On occasion we have activities with coordinates of 0,0, this is a separate issue that we have identified. 

 

  

 

 

Any suggestions of what to look at or how to troubleshoot would be much appreciated.

 

Thank you

1 reply

tomgreenwood
Superhero (Employee)
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  • Superhero (Employee)
  • August 2, 2023

Hi Andy,

Difficult to say for sure without seeing the data but it will because the system can’t generate the correct time, perhaps the lat/long of one of the locations is outside the bounds of the HTM you are using?

Regards,

Tom