Question

Time reports mismatch between MWO-Serv eng app & browser

  • 2 February 2023
  • 4 replies
  • 34 views

Userlevel 3
Badge +11

I entered time inside a task using MWO but the entries visible from browser don’t totally match with what I can see from mobile. I have done the sync up too, not sure why the issue is

IN MWO, I see this

 


4 replies

Userlevel 7

That looks odd indeed. I assume this was generated from clockings? Can you take a screenshot of the Work Task Clockings screen for this task? Does your site have an offset? 

Userlevel 3
Badge +11

hi Anmise, thanks as always

What is clocking?

The site offset is set as 0.

Userlevel 7

hi Anmise, thanks as always

What is clocking?

The site offset is set as 0.

Clocking is automatic time reporting based on either clock-in, clock-out or status changes e.g. Work Start = Clock In, Work Complete = Clock out. 

Can you take a screenshot that shows the dates on the Work Task Clockings screen as well?

Userlevel 3
Badge +11

hi Anmise, I checked & it is matching with MWO now, may be some sync issues were there. The info given by you is helpful. Thanks.

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