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On FSM Mobile there is the “Stock Count” option on the menu.

when opening it, it is a blank screen that will display a stock count

we know that the stock count is created and set up on the FSM Desktop client. What requirements are needed for the stock count to show up on that users mobile device?

Once it shows up will they be able to perform the stock on their mobile device?

Have you created the stock count for the place / location the technician gets stock from? which typically is their truck


Have you created the stock count for the place / location the technician gets stock from? which typically is their truck

Yes, i had someone in the field check their device and my own. That was in production.

However i just did it in DEV and the stock count showed. I will try to re-create. Thanks for addressing


Hi @ChristineLaVoi 

i didnt realize the sync rule for STOCK_COUNT was batch - delta which is why it didnt come through right away.

 

makes sense now. thanks for the quick turnaround!


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