+2
Hi Team,
In Service Management screen we create request and task as per customer complain and users can see all the task created by us can we do a customization which will restrict the user to see only assigned task to them.
They can not see the others task which was not assigned to them.
I need to Implement the same functionality(search criteria) in mobile under Transferred Tasks/Work Assignments module.
Let me know in case you need any clarification.
Thanks
Himanshu
+11
Hi
OfCourse this is possible. The underlying view can be changed to fit your requirements and sort this out. However, this needs to be handled carefully since some users need to see everything and some needs to see the ones assigned to them.
Best way is to create a separate window with user only seeing the ones assigned to them and revoking permissions to the main window.
However, this could be an already existing option. Can you let me know the window or a screen shot of the of the window you mentioned in the first place. I might be able to find if there is a way to achieve this within the application
Best Regards,
Charana
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