Hi all,

My issue is regarding update of Task Status via Mobile client.

When user ‘Rejects’ a Task. 

Current behaviour is:

1.  The ‘Task Status’ will change to “Rejected”. 

2. Task in ‘All’ filter (Mobile client) will be removed.

I need to customize the above behaviour in this way;

1. ‘Task Status’ to change to “Open”.
2. Task is Removed in ‘All’ filter (Mobile Client)
3. Task is sent to ‘Team Tasks’ Filter (Mobile Client)

I have done (1) and created a Business Rule to update task status to “Open” after User ‘Reject’ a task. The business Rule also removes the assigned Person. 

I am having difficulty in the Mobile Tablet

What is currently happening is that the task is removed from the ‘All’ Filter screen. After a few seconds it is added back to ‘All’ Filter. It does not back to ‘Team Task’ Filter.

Task status is “Open” and Task.Person_id is blank in the Service Request. When I reinitialize or refresh the task (Change status to A then change back to Open. The task goes to ‘Team Task’ filter.

Any ideas?