Question

Real-time sync on custom table

  • 31 August 2021
  • 3 replies
  • 136 views

Userlevel 1
Badge +2

We have built a custom table and want the same on our mobile application. So we built a sync rule and were able to send data successfully from the mobile app to the back office application. However, whenever we are making any changes on the back office application, the same was not reflecting on the mobile app in real time. We were able to send the changed data through Batch Delta and Batch All methods. How can we have real time sync for a custom table?


3 replies

Userlevel 5
Badge +12

Hi @TATSURYAN ,

Following thread explains on the real time sync rule of TASK and TASK_TEXT. 

Hope this helps

Best Regards,
Atheeq

Userlevel 1
Badge +5

We have built a custom table and want the same on our mobile application. So we built a sync rule and were able to send data successfully from the mobile app to the back office application. However, whenever we are making any changes on the back office application, the same was not reflecting on the mobile app in real time. We were able to send the changed data through Batch Delta and Batch All methods. How can we have real time sync for a custom table?

Hi @TATSURYAN,
Have you find a fix to your issue ? We encounter the same issue but we have create a sync rule for the custom table and an extract rules. However, the table isn’t sync in real time...

Userlevel 5
Badge +15

For Real Time Sync Rules, be sure you have valid Ownership defined.  If your custom table has a field for the Person ID that should get the message, then you need to put the column name in the Owner Identifier.  If there is no field on the custom table for the one person to get the updates, then you need to define ownership through the Ownership Query (plus Owner Identifier), or set the Broadcast flag, which will send the updates to all mobile devices.

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