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Good day

 

When adding a resource from FSM Smart Client to PSO, all information gets pushed correctly. When a resource needs to change locations (e.g. between different regions due to moving etc.) the new assigned locations do not update in PSO, even when changed in FSM and the dataset initialized. Skill updates immediately when changed in FSM and reflects in PSO. Is there a way to have the location data update dynamically where necessary, the same as the skills?

 

Regards,

Hannes 

Hi,

When ARP is using, it is expected that PSO will be used as the master system for planning data therefore, the sync between FSM and PSO ARP is minimum. Only Skill and Calendar Exception changes are synced real time.

If there is a need to send this dynamically you can use a combination of XML maps and Business rules to achieve this. When a desired change is happened, it should create a XML input in accordance with PSO Modelling Schema. Then it can be sent to PSO through gateway. 

 

@HannMat We’ve been able to achieve this with a custom outbound integration to PSO via FSM Connect. It’s quite complex because it involves authenticating to PSO, then following up with a Modelling update. The trigger would be based on an update to the desired fields on a threesixty_resource object.

Hi, thanks for the replies everyone.

 

@ishD Can you maybe give me a bit more info about how you went about making this change e.g. business rules used, which XML Maps were affected, where a good starting point would be for this change etc.

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