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PSO 6.11.0.18

 

I am looking for information on PSO External Links in Activity Details in Scheduling->Resources space.

Where can I configure additional links or modify existing one? 

Is there an option to link to FSM and open a new tab within an existing FSM session, instead of opening a new FSM tab in the browser?

Currently our FSM Task Info link opens a new browser tab, but displays no info - “unsafe” message included in the web address

Thanks

 

Hi Andy,

what’s the value of the FSM_Webclient Scheduling App Param? Is it correclty configured? “net.tcp” looks strange to me as it should be “http://” or “https” typically.


Best regards
Roman

“net.tcp://SPPIFSAPPPDNJ05/FSMServer_Prod/WebClient/”

 

Yes, agreed this does not look correct. Would any other changes be required, aside from HTTPS?

You have to adjust it to the the protocol that is configured on your FSM Endpoint. Just Review the web.config on the App Server (M5Service Endpoint). Adjust the scheduling app param, refresh cache and then send a new load to PSO.

 

Best regards
Roman

Thank you, we have fixed the URL in the app param and have the link working. 

My last question is a long shot, is there a way to configure the URL to open the link WITHIN our existing FSM session? We are seeing a new FSM session open in a new browser tab currently. Thanks

I think this isn’t possibile without a customization currently.

 

Best regards
Roman

I think this isn’t possibile without a customization currently.

 

Best regards
Roman

Hey Roman. I had a follow up to this. We are seeing some users lose their original session (Step 1) when clicking on the FSM Task link in PSO.

  1. Open FSM
  2. Go to PSO
  3. Click on FSM Task link

Do you know what the issue might be?

Hi @qquac !

You mean they have to re-login again? Are you using load balancing with more than one Web Server? Eventually the request is forwarded to a different Web Server and that’s why no session cookie is available? In that case you have to use Machine Keys inside IIS.

Best regards
Roman

Hi @qquac !

You mean they have to re-login again? Are you using load balancing with more than one Web Server? Eventually the request is forwarded to a different Web Server and that’s why no session cookie is available? In that case you have to use Machine Keys inside IIS.

Best regards
Roman

Yes. They have to re-login on the original tab. A few tests that I tried:

  1. I had the user use Edge and it is working there. ✅
  2. Clear cookies and cache on Chrome. User still receives 400 OK error when going back to the original tab. ❌
  3. I am not experiencing this issue on my Chrome browser. I tried my profile on their Chrome application and had to re-login on the original tab. ❌
  4. I had the user login on my Chrome browser and it is working there.✅

Based on the results on the above, I believe it might be a Chrome settings issue. Do you know what settings that may cause this issue?

Not sure which setting that might be but I would assume some cookie / privacy related one. Maybe you double-check with your settings or try to set Chrome back to initial state.

Best regards
Roman

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