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Good day

 

We have a situation where leave (Unavailability) was captured for a Resource on PSO under Resource Planner. The time period for the leave was 19 July 2023 12AM to 24 July 2023 7AM. The issue is that PSO assigned a task to this Resource on leave at 19:26 PM on 23 July 2023. As far as I understood, this is supposed to be impossible. Please advise of any solutions and/or causes to this issue, and where I might investigate, as there seems to be no problem with how the commit rules were set up.

Hi @HannMat ,

From your description, I understand that you are setting unavailabilities in PSO ARP. Have you made sure that the unavailabilities are synced to scheduling side? If it does not, this kind of issue could happen. You can have a scheduled job to get this done.

Thanks!

Hi Charith

 

Do you mean a sync job in Monitor Schedules on FSM side? If so, yes, I have a job setup to sync every two minutes. Here is an example:

<perform_batch>
  <perform_send_rota_data_to_dse>
    <parameters>
      <dataset_id>DATASET_ID</dataset_id>
    </parameters>
  </perform_send_rota_data_to_dse>
</perform_batch>

 

I have this set up for all datasets. Any idea what else it could be?

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