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Question

Peculiar issue in PSO Workbench

  • September 28, 2023
  • 10 replies
  • 89 views

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Hi Team,

I am facing below issue in PSO,

the current time (red vertical line) is coming after the blue vertical line which should be the opposite.

 

Please can anyone help me with this.

 

 

10 replies

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  • Author
  • Sidekick (Partner)
  • September 28, 2023

@tomgreenwood @Sajith Anushan 


  • Superhero (Employee)
  • September 28, 2023

Hi Team,

I am facing below issue in PSO,

the current time (red vertical line) is coming after the blue vertical line which should be the opposite.

 

Please can anyone help me with this.

 

 

Can you post a screenshot? What version of PSO are you running?


Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • September 29, 2023

What upstream system did you use - FSM/IFS Cloud/other system? When you send a LOAD message, you define the scheduling horizon (“duration”) and this does not change over time. So if you send a LOAD message with duration=5 and CHANGE messages during the next 6 days, you may see that the red line passes the blue line.

 

Just guessing though...


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  • Author
  • Sidekick (Partner)
  • September 29, 2023

@Alexander Heinze Thanks Sir.The PSO version is 6.10.0.12

The screenshot u have shared is exactly the issue I am facing as a result the tasks in queue are getting unallocated.

Yes it is FSM which is upstream source.

Please suggest me how can I avoid this.


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  • Author
  • Sidekick (Partner)
  • September 29, 2023

@anmise  thanks Sir.The PSO version is 6.10.0.12


  • Superhero (Employee)
  • September 29, 2023

@Alexander Heinze Thanks Sir.The PSO version is 6.10.0.12

The screenshot u have shared is exactly the issue I am facing as a result the tasks in queue are getting unallocated.

Yes it is FSM which is upstream source.

Please suggest me how can I avoid this.

I believe you need to setup a timeline refresh message in monitor schedules (at least that’s how it worked before, it’s been a long time since I used it). 

Send an XML like this every 1-5 minutes or so, as an explicit call. 

<perform_batch>
<perform_advance_threesixty_time>
<parameters>
<dataset_id>YOUR_DATASET_ID</dataset_id>
</parameters>
</perform_advance_threesixty_time>
</perform_batch>

 


tomgreenwood
Superhero (Employee)
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  • Superhero (Employee)
  • September 29, 2023

I think Alex’s suggestion is most likely here, if you aren’t sending a load each day the current time (sent on the change files) will eventually exceed the end of the scheduling window

 


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  • Author
  • Sidekick (Partner)
  • September 29, 2023

@tomgreenwood @Alexander Heinze Thank u Sir.The advance time schedule process was running for me every 5 mins still I have faced the issue.


tomgreenwood
Superhero (Employee)
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  • Superhero (Employee)
  • September 29, 2023

@tomgreenwood @Alexander Heinze Thank u Sir.The advance time schedule process was running for me every 5 mins still I have faced the issue.

Hi Shamik,

Yes, as I said the issue is most probably that you are not sending a load each morning. If you don’t do this the scheduling end date isn’t updated.

Regards,

Tom


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  • Superhero (Employee)
  • October 3, 2023

Yes, the time line update does not move the Scheduling window. You need to send a daily load.