Question

Offset changes

  • 12 January 2024
  • 2 replies
  • 28 views

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In some countries the offset between GR Time and UTC changes twice a year. Tasks that were created when the offset was +2, when the offset changed to +3, the UI was displaying wrong values.

Are there any recommendations or suggestions available to address this issue?


2 replies

Userlevel 3
Badge +8

I probably shouldn’t be replying to this because I honestly have no idea. lol

It looks like you may be able to update the “Info Detail” under the TIME_ZONE code table.  According to the field description this is a “deserialized value of the .NET TimeZoneInfo object”.  Some of them look pretty complex.

Maybe these links could be of use:
https://learn.microsoft.com/en-us/dotnet/api/system.timezoneinfo.adjustmentrule?view=net-8.0
https://learn.microsoft.com/en-us/dotnet/api/system.timezoneinfo.transitiontime?view=net-8.0

Userlevel 6
Badge +26

Hi @SHRNLK 

The records are saved in the UTC timezone in the DB and shown in the UI according to the configurations you have in the client machine.

Hence the change in time is supported automatically by the platform.

Check your client configurations and see if something is wrong there. Please remember to check both the OS level and the browser level.

Cheers!

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