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Hello,

We have an issue where some line codes are getting re-priced to $0 when a contract is selected on a request.  Is there a way to prevent this?

For example, we have a freight line code that is added to the request via an integration when parts ship.  If someone later selects a contract to use on the request the freight line will be set to $0.  This creates a big inconvenience. If we even catch this, we will have to go lookup the shipping cost in another system.

We are using FSM 6.5 (Smart Client)

Thanks,

Hi @csanders 

A couple of questions for you,

  1. App Param - REPRICE_USAGE_AFTER_CONTRACT_REMOVAL what is the param value?
  2. are there any business rules setup for process id 25? and if there are what are they.

 

Thanks,

Morris

Hi @Morris,  

It’s funny, I post here sometimes so I don’t bug you with emails.  I guess you can’t escape me.
Thank you for the reply!

REPRICE_REQUEST_LINE_AFTER_CONTRACT_REMOVAL is set to Y

I think I see where you’re going.  
Maybe I can add an input for LINE_CODE to rule 17 for line codes I don’t want to reprice?

Rule 17 is only set up to look at contract_id as inputs (new & old).

 

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