Mobile Syncing and refreshing Issues

Hi guys,

I have an issue with Mobile Syncing. This is for the IFS mobile App Version: 6.18.8173.7168

When I reinitialize, the ‘All’ Filter that normally shows all jobs, will become blank. When I reinitialize again, everything shows up as per normal.

Also, in the ‘Team Task’ filter, it is not updating immediately when a task is created and assigned to a team. It requires to reselect the team and save to “refresh” the sync?

Will a refresh client script in Job List screen work? Or is some changes to Sync Rules required?

This is the Task Sync Rules FYI.

<hierarchy_select return_only_requested_attrs="true" max_rows="50000">
<primary_table>TASK</primary_table>
<from>
<table>TASK</table>
<table>PLACE</table>
<table>PLACE_ADDRESS</table>
<table>ADDRESS</table>
<table>CONTACT</table>
<table>REQUEST</table>
<table>C_REQ_PLACE_INFO_VIEW</table>
<table>REQUEST_CONTACT</table>
<table>REQUEST_TEXT</table>
<table>REQUEST_UNIT</table>
<table>RECEIVING</table>
<table>RECEIVING_UNIT</table>
<table>PRODUCT</table>
<table>C_PRODUCT_STRUCTURE_VIEW</table>
<table>MODEL</table>
<table>PART_NEED</table>
<table>SHIPMENT</table>
<table>TIME_CLOCK_EVENT</table>
<table>ESCALATION</table>
<table>CONTRACT</table>
<table>CONTR_TYPE</table>
<table>TASK_ATTACHMENT</table>
<table>ATTACHMENT</table>
<table>WARRANTY_COVERAGE</table>
<table>TIME_COMMIT</table>
<table>QUALITY</table>
<table>TASK_ASSIGNMENT_VIEW</table>
<table>TASK_STEPS</table>
<table>TASK_STEPS_ATTACHMENT</table>
<table>ATTACHMENT_ALIAS</table>
<table>TASK_UNIT</table>
<table>ATTACHMENT_ALIAS2</table>
<table>ATTACHMENT_ALIAS3</table>
<table>C_BOL_DETAILS_VIEW</table>
</from>
<attrs>
<attr>TASK.*</attr>
<attr>PLACE.*</attr>
<attr>PLACE_ADDRESS.*</attr>
<attr>ADDRESS.*</attr>
<attr>CONTACT.*</attr>
<attr>REQUEST.*</attr>
<attr>C_REQ_PLACE_INFO_VIEW.*</attr>
<attr>REQUEST_TEXT.*</attr>
<attr>REQUEST_CONTACT.*</attr>
<attr>REQUEST_UNIT.*</attr>
<attr>RECEIVING.*</attr>
<attr>RECEIVING_UNIT.*</attr>
<attr>PRODUCT.*</attr>
<attr>C_PRODUCT_STRUCTURE_VIEW.*</attr>
<attr>MODEL.*</attr>
<attr>PART_NEED.*</attr>
<attr>SHIPMENT.*</attr>
<attr>TIME_CLOCK_EVENT.*</attr>
<attr>ESCALATION.*</attr>
<attr>CONTRACT.*</attr>
<attr>CONTR_TYPE.*</attr>
<attr>TASK_ATTACHMENT.*</attr>
<attr>ATTACHMENT.*</attr>
<attr>WARRANTY_COVERAGE.*</attr>
<attr>TIME_COMMIT.*</attr>
<attr>QUALITY.*</attr>
<attr>TASK_STEPS.*</attr>
<attr>TASK_STEPS_ATTACHMENT.*</attr>
<attr>ATTACHMENT_ALIAS.*</attr>
<attr>TASK_UNIT.*</attr>
<attr>ATTACHMENT_ALIAS2.*</attr>
<attr>ATTACHMENT_ALIAS3.*</attr>
<attr>C_BOL_DETAILS_VIEW.*</attr>
</attrs>
<where>
<data_constraint>
<constraint>
<left_operand>task_assignment_view.person_id</left_operand>
<operator>eq</operator>
<right_operand>{PERSON_ID}</right_operand>
</constraint>
<and />
<parens>
<constraint>
<left_operand>task.status</left_operand>
<operator>eq</operator>
<right_operand>OP</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.status</left_operand>
<operator>eq</operator>
<right_operand>CO</right_operand>
</constraint>
</parens>
<and />
<parens>
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>OPEN</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>ASSIGNED</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>COMMITTED</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>ACCEPTED</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>SKIP</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>ENROUTE</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>ARRIVED</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>IN PROCESS</right_operand>
</constraint>
<or />
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>RECEIVED</right_operand>
</constraint>
<or />
<parens>
<constraint>
<left_operand>task.task_status</left_operand>
<operator>eq</operator>
<right_operand>COMPLETED</right_operand>
</constraint>
<and />
<constraint>
<left_operand>task.user_def14</left_operand>
<operator>eq</operator>
<right_operand>Y</right_operand>
</constraint>
</parens>
</parens>
<and />
<constraint>
<left_operand>receiving.inventory_adjusted</left_operand>
<operator>eq</operator>
<right_operand>N</right_operand>
</constraint>
<and />
<constraint>
<left_operand>TIME_CLOCK_EVENT.PERSON_ID</left_operand>
<operator>eq</operator>
<right_operand>{PERSON_ID}</right_operand>
</constraint>
</data_constraint>
<join_constraint>
<constraint>
<left_operand>TASK.REQUEST_ID</left_operand>
<operator>equi</operator>
<right_operand>REQUEST.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>C_REQ_PLACE_INFO_VIEW.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.PLACE_ID_CUST</left_operand>
<operator>left_outer</operator>
<right_operand>PLACE.PLACE_ID</right_operand>
</constraint>
<constraint>
<left_operand>PLACE.PLACE_ID</left_operand>
<operator>left_outer</operator>
<right_operand>PLACE_ADDRESS.PLACE_ID</right_operand>
</constraint>
<constraint>
<left_operand>PLACE_ADDRESS.ADDRESS_ID</left_operand>
<operator>left_outer</operator>
<right_operand>ADDRESS.ADDRESS_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.CONTACT_SEQUENCE</left_operand>
<operator>left_outer</operator>
<right_operand>CONTACT.CONTACT_SEQUENCE</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>REQUEST_CONTACT.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>REQUEST_UNIT.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>PART_NEED.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.PRODUCT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>PRODUCT.PRODUCT_ID</right_operand>
</constraint>
<constraint>
<left_operand>PRODUCT.PRODUCT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>C_PRODUCT_STRUCTURE_VIEW.FIRST_PRODUCT</right_operand>
</constraint>
<constraint>
<left_operand>PRODUCT.MODEL_ID</left_operand>
<operator>left_outer</operator>
<right_operand>MODEL.MODEL_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>SHIPMENT.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>SHIPMENT.SHIPMENT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>RECEIVING.SHIPMENT_ID</right_operand>
</constraint>
<constraint>
<left_operand>RECEIVING.RECEIVING_ID</left_operand>
<operator>left_outer</operator>
<right_operand>RECEIVING_UNIT.RECEIVING_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TIME_CLOCK_EVENT.FOREIGN_KEY_NUM1</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>ESCALATION.FOREIGN_KEY_NUM1</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST_UNIT.CONTRACT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>CONTRACT.CONTRACT_ID</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST_UNIT.REQUEST_UNIT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>QUALITY.REQUEST_UNIT_ID</right_operand>
</constraint>
<constraint>
<left_operand>CONTRACT.CONTR_TYPE</left_operand>
<operator>left_outer</operator>
<right_operand>CONTR_TYPE.CONTR_TYPE</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST_UNIT.WTY_COV_ID</left_operand>
<operator>left_outer</operator>
<right_operand>WARRANTY_COVERAGE.WTY_COV_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TIME_COMMIT.TASK_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TASK_ATTACHMENT.TASK_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK_ATTACHMENT.ATTACHMENT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>ATTACHMENT.ATTACHMENT_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>equi</operator>
<right_operand>TASK_ASSIGNMENT_VIEW.TASK_ID</right_operand>
</constraint>
<constraint>
<left_operand>REQUEST.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>REQUEST_TEXT.REQUEST_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TASK_STEPS.TASK_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK_STEPS.TASK_STEP_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TASK_STEPS_ATTACHMENT.TASK_STEP_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK_STEPS_ATTACHMENT.ATTACHMENT_ID</left_operand>
<operator>left_outer</operator>
<right_operand>ATTACHMENT_ALIAS.ATTACHMENT_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.TASK_ID</left_operand>
<operator>left_outer</operator>
<right_operand>TASK_UNIT.TASK_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.USER_DEF_NUM1</left_operand>
<operator>left_outer</operator>
<right_operand>ATTACHMENT_ALIAS2.ATTACHMENT_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.USER_DEF_NUM2</left_operand>
<operator>left_outer</operator>
<right_operand>ATTACHMENT_ALIAS3.ATTACHMENT_ID</right_operand>
</constraint>
<constraint>
<left_operand>TASK.REQUEST_ID</left_operand>
<operator>left_outer</operator>
<right_operand>C_BOL_DETAILS_VIEW.REQUEST_ID</right_operand>
</constraint>
</join_constraint>
</where>
</hierarchy_select>

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