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Question

Lobby lookup source not loading values

  • November 29, 2024
  • 16 replies
  • 141 views

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i have created a and element and added it to lobby screen, the element has variables on it.

 

when i try and link the variable to a look up it shows the dropdown but does not show the values

i tried using a SQL datasource and the Query Builder and neither are working

 

any guidance would be appricated

 

here is the datasource it has 4 values

add the lookup to the looby

 

dropdown has 4 blank values listed in the dropdown

selecting any of them does not filter the results

 

16 replies

Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • December 1, 2024

Hi ​@graeme86 

Is this going to be used on the Webclient? Or is it meant to be used only on the Smart client?

Cheers!


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  • Author
  • Do Gooder (Customer)
  • December 2, 2024

Hi ​@graeme86 

Is this going to be used on the Webclient? Or is it meant to be used only on the Smart client?

Cheers!

@Shneor Cheshin  it could be either but primarily to start it will be smart client


Link
Superhero (Customer)
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  • Superhero (Customer)
  • December 12, 2024

Where is your parameter in the data source?

And why don’t you use type “SQL”?


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  • Do Gooder (Partner)
  • January 21, 2025

hi, how did u solve that?


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 21, 2025

You could try using the column number in square brackets [0] for example, I had some issues with named columns and this solved it for me:

 

 


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  • Do Gooder (Partner)
  • January 21, 2025

Already have that and still not putting the values
 

 


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 21, 2025

Ok I dont know your exact setup but can you try this very basic example should take only 5 min:

Create a query called RETURN_REASON_LIST same as below:

 

Create an empty test page to use it with these settings:

 

I then see:

or if I switch the display column to [1]

 

 


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  • Do Gooder (Partner)
  • January 21, 2025

Ok I dont know your exact setup but can you try this very basic example should take only 5 min:

Create a query called RETURN_REASON_LIST same as below:

 

Create an empty test page to use it with these settings:

 

I then see:

or if I switch the display column to [1]

 

 

ok i have the values now
How do i make the selection to associate with the element designer?
 


 

 


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 22, 2025

You need to use the same parameter name in the outer page and internal, example below uses a parameter TEAM_ID like you have

 

when you preview the datasource it should ask for the parameter
 

 


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  • Do Gooder (Partner)
  • January 22, 2025

You need to use the same parameter name in the outer page and internal, example below uses a parameter TEAM_ID like you have

 

when you preview the datasource it should ask for the parameter
 

 

I already tried that but is not working, if i put AND Team ID = $TEAM_ID$ does not show anything on the values
 

 


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 22, 2025

This filter would bring up all teams always even if team is set, is this intended ?


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  • Do Gooder (Partner)
  • January 22, 2025

This filter would bring up all teams always even if team is set, is this intended ?

I want to bring all the teams to the dropdown and than select one 
And after that i want to refresh the list elemet based on that team_id selected
 

 


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 22, 2025

From my point of view:

Page needs datasource for all teams so all teams selectable

The element needs its own seperate datasource limited to just the selected team from the outer page


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 22, 2025

If no team is selected it might be possible to do a $TEAM_ID$ is null then bring back all teams but I am not sure would have to test, is that what you are aiming for?


NK_Steve
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • January 22, 2025

I managed to get an optional parameter to work for my example but only in SQL datasource rather than query builder

Without a parameter value:

With parameter value of ‘A’

 


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  • Do Gooder (Partner)
  • January 23, 2025

How do i get that working on the webclient now? i already have the values and the selection working in the smartclient