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Lobby - Element Not Appearing in Web Client


Userlevel 1
Badge +5
  • Sidekick (Customer)
  • 16 replies

Hello,

 

I am running into an issue where an element in a lobby is not showing data in the web client, but it is in the smart client. 

Web Client

Smart Client

 

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Best answer by Morris 2 May 2024, 15:40

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2 replies

Userlevel 7
Badge +26

Hi @qquac 

I never saw this before 🙂

Can you please share your data source and element configurations?

Cheers!

Userlevel 3
Badge +7

Hi @qquac ,

 

This happens from time to time, normally if the data source is created with the query builder. I suggest that you recreate the data source using SQL and then either modify the element or just create a new element. This has solved the problem for me in the past.

 

Cheers,

Morris

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