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Lobby - Element Not Appearing in Web Client

  • May 1, 2024
  • 2 replies
  • 71 views
Q
Sidekick (Customer)
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Hello,

 

I am running into an issue where an element in a lobby is not showing data in the web client, but it is in the smart client. 

Web Client

Smart Client

 

Best answer by Morris

Hi @qquac ,

 

This happens from time to time, normally if the data source is created with the query builder. I suggest that you recreate the data source using SQL and then either modify the element or just create a new element. This has solved the problem for me in the past.

 

Cheers,

Morris

Chethana

2 replies

Shneor Cheshin
Superhero (Employee)
Forum|alt.badge.img+28

Hi @qquac 

I never saw this before 🙂

Can you please share your data source and element configurations?

Cheers!

M
Hero (Employee)
Forum|alt.badge.img+10
  • Morris
  • Hero (Employee)
  • Answer
  • May 2, 2024

Hi @qquac ,

 

This happens from time to time, normally if the data source is created with the query builder. I suggest that you recreate the data source using SQL and then either modify the element or just create a new element. This has solved the problem for me in the past.

 

Cheers,

Morris

Shneor Cheshin
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