Hello All,

We’re having an issue with the Launch Browser function on mobile. I’m assuming it’s to do with an Android update as this was functioning earlier in the year. Has anyone else experienced this and hopefully resolved the issue?

We are using it to link to a site that takes credit card payments.

I’ve tested the function by creating a new button that links to https://www.google.com just to make sure it’s nothing to do with our URL. The button does nothing. No error or attempt to open anything. It does link out to google properly when tested on the smart client script editor so I’m fairly certain that everything on the FSM side is correct. 

We use Samsung Galaxy Tab 3 devices on Android 13.

Let me know if you need any more details about our mobile devices

Any help would be very much appreciated.

Thanks