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Question

Ignore Suggestion flag in Assign Assistant

  • August 21, 2024
  • 0 replies
  • 16 views

SDN
Sidekick (Partner)
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  • Sidekick (Partner)

Hi,

I noticed that in older versions of the Dispatch Console it was possible via the ‘ignore suggestion’ flag to ignore when ‘thought of’ by the PSO and change, times and/or Resources. Currently, it would seem to me with 24R1 this is not possible. Am I doing something wrong? Are there any flags that need to be activated? Has this functionality been removed?
Please refer to the images below: 

Version 23R1
Version 24R1