Hi all

Was there an answer to this question?

Ganners

HI @ganners 

Maybe, not sure…

Anyhow, these are hardcoded menus and we cannot remove them.

Cheers!

Hi @Shneor Cheshin 

Thanks for responding. Can they be changed? Would be quite useful to add our own functionality to the long press on the job list screen.

Ganners

Hi @ganners 

AFAIK we do not have a long press event to configure. However, we have the tap event action that you can configure as you wish.

Would that work for you? What are you trying to achieve?

Cheers!

Hi @Shneor Cheshin 

A pop up menu rather like the long press one! Add an item “Preview Task” which allows them to preview history and parts before accepting the call.

May have a plan B if this doesn’t work.

Ganners

Hi @ganners 

Usually, we manage this kind of scenario with task statuses.

After a task is dispatched to the field, the mobile user will watch the overview screen and other essential data.

Then they decide if to accept or reject the task.

Not sure how the long-press menu will be better or solves the issue in a different way.

Cheers!

Hi @Shneor Cheshin 

We also use task status to manage this and they can get to the overview screen without accepting the call. But our deliberate workflow decisions mean that they cannot access the history or parts screens without being AT DEVICE. We don’t want to change the WF but do want to provide a preview of this data hence my questions.

Thanks

Hi @ganners 

You can resolve this in many ways. The long-press function will just direct you to another screen, right?

You can manage the same from inside the application.

Either have hyperlinks to the relevant screen on the overview screen or provide the details on the overview screen itself, or other options.

Again, the long press menu will just direct you to another screen, so not sure how this is better or different than what I mentioned earlier.

Cheers!