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IFS Cloud - 24R2 – IFS Cloud B2B – Report Contracted technicians work – Request Management Area

  • December 30, 2024
  • 2 replies
  • 84 views
wrprabash
Hero (Partner)
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Hi Experts,

I am trying to setup contractors to use with Request Management functional area. If I log into B2B cloud, I can see it still has ‘Subcontracted Work Orders’ option (which can be used by Contractors to report their work).

I am not sure if it can be used with Request tasks ?. (non of my request task not appearing ?)

In addition to that, is there any other way I can configure contracted technicians to report their work using this B2B client ?

I saw that a new client is introduced in 24R2 (service contractors), apart from using it with bucket resources is there any other use of it ? (I could not find any details about it in ifs help documentations).

 

Can some one shed some light on above please ?

Thank you,

Roshan

 

Best answer by anmise

Hi ​@wrprabash 

the current B2B portal does not work with Request Management. We are planning on releasing a contractor management solution for Request Management, with the first batch of functionality being released in 25R1. That will include some form of portal. 

2 replies

A
Superhero (Employee)
  • anmise
  • Superhero (Employee)
  • Answer
  • December 30, 2024

Hi ​@wrprabash 

the current B2B portal does not work with Request Management. We are planning on releasing a contractor management solution for Request Management, with the first batch of functionality being released in 25R1. That will include some form of portal. 

wrprabash
wrprabash
Hero (Partner)
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  • wrprabash
  • Author
  • Hero (Partner)
  • December 30, 2024

Hi ​@wrprabash 

the current B2B portal does not work with Request Management. We are planning on releasing a contractor management solution for Request Management, with the first batch of functionality being released in 25R1. That will include some form of portal. 

Thank you Andre for the response.

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