How to change the activity availabilities

  • 19 April 2024
  • 1 reply

Badge +5

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?


1 reply

Userlevel 7
Badge +19

There are availabilities coming from the task’s earliest/latest start and SLA. On top of that there could be availabilities and availability patterns defined in various places: