Hi @ajayifs 

Unless you save the custom screen and do a refresh cache full, and assign that particular screen to a person/people who you want to view that screen, they won’t be able to see the new custom screen.

They will still see the old screen unless you specify them to the new custom screen. 


Hope this helps. 
Kalpa

Hi Kalpa,

Thanks for replying on it. Below is our exact requirement.

We open a new Task screen by clicking New in FSM. Now when we click on Save button, we want the new task screen to load again so that user can enter details for new task. We don’t want user to click on New button again. Please advise how best we can achieve such requirement.

Regards,

AJAY

Hi @ajayifs ,


I believe this required functionality can be achieved by utilizing client scripting. 


Thank
Kalpa 

Hi Kalpa,

Sure. Can you please advise how we can achieve this using client scriptin?. We tried using LaunchBrowser() but it opens the browser in a different window. Can we open it in the same window?

Also, how we can make sure in client script that if the task screen validation passes then only web browser should be launched.

Regards,

AJAY