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Question

FSM Integration Error - Invalid Value for Task ID

  • September 10, 2024
  • 3 replies
  • 63 views

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  • Do Gooder (Partner)
  • 1 reply

Hi!

We are using the Integration XML Map to Update or Create a Task. However, it works well to update an existing task, the same does not occur to create a new task. Here, you can see the integration run log, where the exception message “Invalid value of 12141 for column Task Task ID FSM.” is shown.

 

 

Do you have any idea to help us solve this issue?

Thanks in advance,
Alexandra Pereira

3 replies

SAMLK
Hero (Partner)
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  • Hero (Partner)
  • 241 replies
  • September 11, 2024

Hi @AlexP 

Could you please share a screenshot of the XML map you've configured? The screenshot you provided doesn't offer enough detail to understand the issue.


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  • Author
  • Do Gooder (Partner)
  • 1 reply
  • September 11, 2024

Hi @SAMLK ,

 

Here you have it:

 


SAMLK
Hero (Partner)
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  • Hero (Partner)
  • 241 replies
  • September 11, 2024

Hi @AlexP 

Are you sending the task_id as a string in the payload? Could you please verify if there are any spaces or special characters within the task_id value? Additionally, please check the inbound settings of the XML map to ensure that insertions are allowed for the task_id field.