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Hi All,


Are surveys supported in the FSM Tech Portal (through web Client)?

 

I know Surveys are supported in Web Client (auth: fsm // TASK screen), but I am struggling with the functionality through Tech Portal.  (auth: tech // TECHPORTALTASK screen)

 

When we add the survey tab to the TECHPORTALTASK screen the survey answers show up perfectly fine..  However, when pressing the “Surveys” button, we get no results for available surveys.  (screenshot below)

 

The interest part is.  When I manually swap screens from “TECHPORTALTASK” to “TASK”, using the same portal, same credentials, same task, it DOES work 

starting URL: https://<our domain>/WebClientPortals/tab/screen/TECHPORTALTASK/5363538a-7a11-4761-bbef-f316101112ff?task.task_id=1986112

new URL: https://<our domain>/WebClientPortals/tab/screen/TASK/8f72a86b-c1a2-419a-b86e-eb8d7d97f6a8?task.task_id=1986112

 

screenshot:

 

I have attached the XML Export of our “TECHPORTALTASK” screen.

 

any advise is welcome

 

-Rudy

Hi Rudy,

I checked the same and it does work well for me in the Techportal. Better you check your configuration done for the screen TECHPORTALTASK screen. Try to copy the same details from Task Screen XML Editor relevant for> Survey tab and paste the same information for TECHPORTALTASK screen.

I have attached the exported file as well here for your reference.

 

Hope this helps.

 

Regards,

Kasun

 

 

 

  and check for the Relation editor connections as well.

 

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