Hi Experts,

Every 10 minutes a set of exceptions is being logged in the Server Log. This is happening in both Prod and Test environment and not in conjunction with any of our scheduled processes.

No test plan for this, exceptions are being thrown every 10 minutes in all the client environments.

No impact to any of the users as well because of this exceptions as well.

We couldn’t find the root cause for this exceptions.

A snippet of server log retrieved with maximum levels is given below,

Timestamp: 2022-03-24T09:46:23.5209896-04:00
Message: Exception Message : The following system level exception was generated by the application: There is no row at position 0.
Contact your system administrator for assistance. The server log or event log may contain more details about the error.
Source : Not Available
Target Site : Not Available
Help Link : Not Available
Inner exception message : There is no row at position 0.
Inner exception source : System.Data
Inner exception target site : GetNodeByIndex
Stack Trace : 
Inner exception stack trace:    at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex)
   at Metrix.DataAccess.DataAccessService.GetPassword(String personIdIn, Int32 tenantIdIn)
Machine: SQUIRETESTAPP
App Domain: /LM/W3SVC/1/ROOT/FSMServer-1-132916575721136068
ProcessId: 2696
Process Name: w3wp
Thread Name:

Can anyone please advise me on the possible root cause?

Best Regards,

Aathiththan