Can anyone provide pointers on how to troubleshoot performance issues when posting XML to the FSM webservice. We have a situation where XML messages using the same template are being sent to the webservice to generate new requests, most complete within a second but can also take well over 30 seconds to return a result to the calling application.
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Hi
The FSM Performance Troubleshooting documents can be found here:
FSM Performance Troubleshooting Step Through
FSM Performance Troubleshooting Detailed Guide
These documents are designed mainly to be used to diagnose severe performance issues in FSM but can also be used by those looking to find improvements for their setup.
These documents are regularly updated to reflect growing knowledge and experience of the latest information so please always use the linked version and do not use a stored copy.
The step through takes a quick question/answer flow to identify possible causes and advise the action to take to rectify these issues.
The detailed guide then goes into the thorough actions needed to accomplish the suggestions from the step through.
Either guide can be used on its own or together with its counterpart depending on the users' skills and preference.
Each step of the step through has a direct link to the relevant section of the detailed guide for quick access to the required information.
Best Regards,
Charana
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