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I’m getting this error “Null or empty response from server” while I try to delete a particular record from FSM in XML poster. What can we do to avoid or remove this error

 

Hi @Niralya 

Can you provide more details? Maybe the XML message?

Cheers!

<DsModelling xmlns="http://360Scheduling.com/Schema/DsModelling.xsd">
  <RAM_Update>
    <external_id>FSM</external_id>
    <dataset_id>DEMO</dataset_id>
    <ram_update_type_id>CHANGE</ram_update_type_id>
  </RAM_Update>
  <RAM_Data_Update>
    <object_type_id>RAM_Rota_Item</object_type_id>
    <object_pk1>0184563aacd0iv</object_pk1>
    <object_pk_name1>id</object_pk_name1>
    <delete_row>true</delete_row>
  </RAM_Data_Update>
</DsModelling>

Hi ,we used the above XML to delete the record that is present in PSO through FSM XML Poster

Hi @Niralya ,

The RAM_Update message must be executed on the PSO API through its RESTful gateway, as the standard FSM XML API does not support this syntax. Therefore, it cannot be tested using the FSM XML Poster and should instead be tested as an outbound message or with Postman targeting the PSO API endpoint.

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