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Hi Team,

I am getting the error as “Http failure response for api/fsm/insertUpdate: 0 Unknown Error” while using client script for web instance. I am using updateRow function in my client script.

Even though the data is updated as expected but the error keeps coming on screen.

Hi @TaTSouraD,

Are you able to advise the details of the script you have written and how this is being fired?

Kind regards,

Lee Pinchbeck


Hi @TaTSouraD ,

Are you able to provide the information requested so that the forum can attempt to find a solution to this issue? Or has this issue been corrected already?

If it has been corrected are you able to post the solution here so that it can be recorded for future reference?

Kind regards,

Lee Pinchbeck


The script is being called on the Save button of request page. Where  we are calling the inbound integration.


Hi @tatRojalD,

It would likely be helpful if you could provide the script that is calling the integration and the details of the integration you have setup. 

When you say the update goes through, is this on the FSM data or you can see the change in the integration destination?

Kind regards,

Lee Pinchbeck


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