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Question

DSE Metrics

  • October 6, 2022
  • 1 reply
  • 60 views

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We are trying to determine if we should use the DSE at some of our operating companies. Therefore, I was curious if anyone had baseline metrics they tracked before implementing the DSE and how they have improved since going live. 

1 reply

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  • Sidekick (Customer)
  • October 6, 2022

DSE is a process within PSO, but I was under the impression that is you have PSO, DSE is running and you are using it. Am I mistaken on that?

Are you referring to whether or not to start using PSO or not?  I am glad to talk about our experience with using FSM and PSO together. I’m at jonathan.woster@ericsson.com