Dear experts,

We are implementing FSM at a refrigerator manufacturer and they have an extended warranty contract with their customers.

The services are carried out by an outsourced team.

Therefore, to fulfill a request covered by a customer I have 2 contracts. One with the customer for warranty coverage and another contract with the company that will carry out the services.

1. Can I indicate 2 or more different contracts in the requests?

2. If not, how can I configure this flow?

Thank you

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