Hi,

One technician is unable to connect to the mobile application on his device with this error message :”

Meaning : “Connection failure” in title.

Network error.

Service

Service

Method not allowed.

Mobile app was reset, installed on another device, but does not work anymore for this user. Yet, he’s able to access to the application using chrome on his laptop.

What can cause this error ? 

NB : this is on a production app…..

BR

Laurence