We have recently moved our attachments directory to a new folder. We have set the APP Param in the FSM Smart Client to point to the new directory however when we open an existing attachment the Smart Client tries to look in the previous file path not the new one.
Does the file path need to be changed somewhere for all the attachments?
Hi
Did you move the existing attachments into new location?
You need to alter the file path in attachment table for all the existing records, because those were pointed to the older location.
New attachment records will be created with new path and saved in new location.
Hi
As
Hi
Did you move the existing attachments into new location?
You need to alter the file path in attachment table for all the existing records, because those were pointed to the older location.
New attachment records will be created with new path and saved in new location.
Yes the attachments themselves were copied into the new directory, in fact if we point DNS to divert the traffic from the old file path to the new file path then the attachments open.
New attachments are indeed created in the new attachments directory. They also open from the new directory.
As suggested we might have to update the file path for all the attachments in the database.
Thank you both for your swift response.
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