Is there any way possible we can filter FTs based on their skills in schedule board?
Userlevel 6
+18
Are you referring to FSM, IFS Cloud Dispatch Console or PSO Workbench?
+4
FSM.
Hi
Unfortunately, you cannot filter out by the skill(s) of a technician but you may able to filter out technicians based on their skills.
But even in that, there is a problem of showing technicians with expired skills unfortunately. I am not quite sure if that was fixed in latest versions but in UPD16 it wasn't.
This below read will help you if you go with that approach.
Regards,
Piumal
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