Skip to main content

Is there any way possible we can filter FTs based on their skills in schedule board?

 

Are you referring to FSM, IFS Cloud Dispatch Console or PSO Workbench?


FSM.


Hi @ERCZYADSAH ,

Unfortunately, you cannot filter out by the skill(s) of a technician but you may able to filter out technicians based on their skills.

 

But even in that, there is a problem of showing technicians with expired skills unfortunately. I am not quite sure if that was fixed in latest versions but in UPD16 it wasn't.

This below read will help you if you go with that approach.  

 

Regards,

Piumal

 


Reply