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Hi all,

I’m reaching out to look for some guidance and possibly previous experience from people in regards to the usage of Private Activites in PSO

Currently we have some datasets who heavily use Private Activities as it gives planners visibility to what the engineer is doing on their day.

What we are finding however is that they seem to be having a heavy impact on the seeing manual changes reflected in the workbench and has impacted performance of the tool

 

Could anyone advise on how best to maximise performance and processing within PSO but still maintaining the ability to use Private Activities?

Hi Alex, can I ask how many private activities are being displayed within the scheduling window ? Can I also ask why private activities are being used in place of schedulable activities. Private activities should be used to indicate periods where there engineers are not available for for work rather than the work they are actually performing.

Thanks,

Tom

Hi Tom,

One of the datasets has over 13,000 private activities within the 90 window we have set up.

The main uses of private activities are to identify Bank Holidays and absences (Holidays, sickness, etc) for the most part so we still have schedulable activities for actual work.

 

Many thanks

Alex

Hi Alex,

In the optimization review I did find that using filters to remove private activities (as well as DoNotSchedule activities) improved the responsiveness of the compare tool but I didn’t look at the impact on manual changes in particular. 

I’ll reach out to my colleagues who may have similar experience they can contribute to this question. Is this the GB dataset by the way ?

Thanks,

Tom

Hi Tom,

 

Thats great thank you, yes this is for the GB dataset

For reference the DE dataset has twice as many appointments as GB (around 12k callouts) but around 100 unavailabilities and are getting times back of between 45-90 seconds for a change to be reflected in the workbench.

I’m looking for guidance on the most optimal way of loading unavailability in PSO without it having an impact on responsiveness and speed at which a change is reflected in the workbench.

 

Many thanks

Alex

Hi Alexander,

What version of PSO are you using? Substantial improvements have been made in 6.13 to the user experience when making manual changes. In particular speeding up the time it takes for the change to be reflected to the user.

I think the best thing would be to try and see if the latest 6.13 helps in any way. If not, then it would probably be best to raise a support case stating a performance problem. With the data attached we can then investigate.

Any questions let me know,

Thanks,

Kai

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