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Hello experts,

We have a requirement to create a pop-up notification to display open escalations when we add a place record, when creating a new request.

Expectation : it should be as same as below pop-up appears to display open requests when adding the place id at the creation of a new request.

Would this be an enhancement or is there any way to implement this requirement. Thank you.

 

Hey @Kalpani Dissanayake 

This can be achieved with a client script.

Look at the FSM Client Script ‘REQUEST_SHOW_OPEN_PLACE_REQUESTS’ as an example.

Cheers!


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