Question

User unable to view approval attachments -approval process tab is not enabled

+8

One user is unable to view approval process tab on the attachment of activity scope and schedule screen .

The user doesn't have the approval process tab enabled as follows.

The user account of this user is having similar permission as another user(sferri) who can see the approval process tab.

What can be causing this issue . Need your kind out put on this matter.

Thanks

Udanee

+22

@Udanee could you check if the user has access (direct or indirect) to the below projections:

https://www.linkedin.com/in/marcelausan/

+8

Hi Marcel ,

Thank you for the response . The user has the direct access.

Thank you

Udanee

+8

It seems the user doesn't have the problem anymore. .Thanks a lot for your input .

+22

@Udanee very strange then. Sometimes a logout/login helps a lot 😅. Maybe this did the trick.

https://www.linkedin.com/in/marcelausan/

+32

Hi @Udanee

To see Attachments / Approval Process, you should only need to grant the ApprovalRoutingAttachmentHandling projection.

/Mathias

+8

Thanks a lot Mathias

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