Hi,
When attempting to open the certificate under attachments in Customer Order it is throwing me the below error. Can you please help me with the resolution. Thanks in advance
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HI Manisha,
From what I have encountered from previously reported issues this can be happen due to:
- Actual file is not in the repository.
- For some instances I have seen this can be happen due to system request the doc_type as ‘VIEW’ or ‘ORIGINAL’ but in the table relevant record doc_type is set to a other type.
- Document ticket temp path issue. You can opt out this is the issue by uploading a simple document to the system. If all goes well then ticket temp paths are setup correctly. Then it could be due to option1,2.
Regards,
Sahan
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