Solved

How to use customer templates

  • 2 November 2022
  • 2 replies
  • 355 views

Userlevel 7
Badge +22
  • Superhero (Customer)
  • 946 replies

Hi experts,

how can I create a template for a customer and then use it?

We use IFS app 10.

 

 

icon

Best answer by Lumini Sahabandu 2 November 2022, 16:30

View original

2 replies

Userlevel 5
Badge +10

Hi ,

Upon creating a customer by ticking the mentioned checkbox you can define a customer as a template customer.  However you need to provide a template description as well. 

 Once you have this template customers , when you are using ‘Quick register customer assistance’ you can select a template customer and some of the basic data which you have provided in the template customer record ( Delivery address ,Document Address , Misc info ) will be fetched into the new customer. 

Further to above , in certain RMB menu functions in the application has ‘quick customer registration option’.  If you need to quickly create a new customer using that , there also you can use this template customers to fetch some basic information from. However it is still possible to override the information which has been fetched from a template customer.

 

Thank you,

Lumini.

Userlevel 7
Badge +22

Hi @Lumini Sahabandu 

thank you a lot. :-)

I am going to test it today.

Reply